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Customer Service Hours

Mon-Fri: 9:00 am - 7:00 pm (CST)
Sat: 10:00 am - 5:00 pm (CST)

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Office:281-816-6604
Email: contact@etaxXpress.com

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Need Help or Have Questions? We’re Here for You.

At e-Tax Xpress, we believe tax filing should be simple, stress-free, and accessible to everyone. Whether you’re an individual, business owner, or nonprofit, our experienced team is here to support you every step of the way.

Use the form below to get in touch with us about your tax return, ITIN application, refund status, or any other question. We respond quickly and are committed to delivering excellent service — with clear communication, respect, and accuracy.

Prefer to speak with someone directly? Feel free to call, text, or email us. We look forward to helping you file smarter and faster.

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Frequently Asked Questions

How long does it take to get a response after I submit the contact form?

We typically respond within 1 business day. During peak tax season, please allow up to 48 hours. For faster help, you can also call or text us directly.

Yes! We offer phone, virtual, and limited in-person appointments. Let us know your preference when you contact us, and we’ll schedule what works best for you.

We recommend having your photo ID, Social Security card (or ITIN info), and any income or tax documents (W-2, 1099, etc.). If you’re not sure, we’ll guide you through what you need.

Absolutely. We follow strict privacy and data security protocols to protect your personal and financial information at every step.

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Fast, Accurate Filing.

File with confidence. We ensure your tax return is prepared correctly, every time

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Your data is protected using encrypted systems and secure technology.

No Long Waits.

Skip the line. We work quickly to get you filed and refunded without delay.

Here All Year.

Tax season or not, our support team is available when you need us most.